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ACMA requested submissions from the public in June 2016, and the issues it looked at during the review included captioning rules for multichannels, the framework for granting captioning exemptions and target reductions to broadcasters, along with the complexity of rules for captioning on subscription television services.
The findings of ACMA’s report include:
Make sure that the problem you are experiencing is not caused by poor reception (scrambled captions on more than one channel are a typical example of this). For more information, go to the captioning problems section of this website.
When making a complaint about captions, make sure you give enough information for the network to investigate it properly. You should
Ofcom commenced its caption quality measurement project in in 2013, and the first two reports were published in 2014. The reports are based on samples of news and entertainment programs broadcast by the BBC, ITV, Channel 4, Channel 5 and Sky.
The proposed changes are part of the Broadcasting and Other Legislation Amendment (Deregulation) Bill 2014, which was read into the House of Representatives on 22 October 2014. They include:
