Multichannels

ACMA releases review of captioning rules

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The Australian Communications and Media Authority (ACMA) has just released the final report into its statutory review of captioning rules. While ACMA, as the independent statutory authority, does not recommend specific legislative amendments in the report it has just tendered, it has made three key findings.

Image of ACMA logo

ACMA logo

ACMA requested submissions from the public in June 2016, and the issues it looked at during the review included captioning rules for multichannels, the framework for granting captioning exemptions and target reductions to broadcasters, along with the complexity of rules for captioning on subscription television services.

The findings of ACMA’s report include:


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Complaints

Before lodging a complaint

Make sure that the problem you are experiencing is not caused by poor reception (scrambled captions on more than one channel are a typical example of this). For more information, go to the captioning problems section of this website.

How to lodge complaints

When making a complaint about captions, make sure you give enough information for the network to investigate it properly. You should


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UK regulator releases caption quality report

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The UK communications regulator Ofcom has released the third of four planned reports on the quality of live captioning on television.

Girl watching television

Ofcom commenced its caption quality measurement project in in 2013, and the first two reports were published in 2014. The reports are based on samples of news and entertainment programs broadcast by the BBC, ITV, Channel 4, Channel 5 and Sky.


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Consultation paper provides opportunity to comment on TV captioning regulations

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The Federal Government today released a consultation paper which proposes a number of changes to the regulations governing free-to-air television. The consultation process provides an opportunity for consumers to comment on current captioning regulations, and the fact that multi-channels such as Gem, 7Two, Eleven, ABC2 and SBS2 remain exempt from the captioning requirements that apply to primary channels.

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Accessible Christmas gift ideas for 2014

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Looking for that special something for that special someone—a Christmas present that is both accessible and awesome? Look no further than Media Access Australia’s guide on accessible Christmas gift ideas for 2014.

iTunes gift card

iTunes $30, $20 and $50 gift cards


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TV & Video highlights of 2014: Captions on Plus7

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In April, the Seven Network’s Plus7 became the first commercial TV catch-up service in Australia to provide closed captions on its major programs.

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Deadline for submissions to caption review arrives

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Today is the deadline for submissions to the Senate Communications and Environment Committee which is reviewing proposed changes to captioning regulations.

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Five live-caption quality issues from the UK

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The quality of live captioning was a major topic discussed at the recent The Future of Subtitling conference held in London on 10 November 2014. Media Access Australia CEO Alex Varley presented at the conference and he gives his impressions on the main issues from the UK perspective.

Woman using live captioning set-up with microphone, headphones and computer


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Ofcom releases first access report for 2014

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The UK communications regulator Ofcom has released its Television Access Report for the first half of 2014, which shows that once again, most British broadcasters are exceeding their access requirements. The report comes as the Federal Government is trying to end similar reporting requirements which are in place for Australian broadcasters.

Girl watching TV


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Senate committee seeks submissions about caption changes

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The Senate committee which is looking at the Government’s recently proposed changes to caption regulations is seeking submissions by interested parties.

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The proposed changes are part of the Broadcasting and Other Legislation Amendment (Deregulation) Bill 2014, which was read into the House of Representatives on 22 October 2014. They include:


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