ACMA, Australian Communications and Media Authority

ACMA releases review of captioning rules

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The Australian Communications and Media Authority (ACMA) has just released the final report into its statutory review of captioning rules. While ACMA, as the independent statutory authority, does not recommend specific legislative amendments in the report it has just tendered, it has made three key findings.

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ACMA requested submissions from the public in June 2016, and the issues it looked at during the review included captioning rules for multichannels, the framework for granting captioning exemptions and target reductions to broadcasters, along with the complexity of rules for captioning on subscription television services.

The findings of ACMA’s report include:


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Complaints

Before lodging a complaint

Make sure that the problem you are experiencing is not caused by poor reception (scrambled captions on more than one channel are a typical example of this). For more information, go to the captioning problems section of this website.

How to lodge complaints

When making a complaint about captions, make sure you give enough information for the network to investigate it properly. You should


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ACMA releases captioning standards report

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The Australian Communications and Media Authority (ACMA) has released the final report on the review it has been conducting of television captioning standards.

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ACMA releases submissions to caption quality review

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The Australian Communications and Media Authority (ACMA) has posted the submissions it received in response to its discussion paper ‘Review of Television Captioning Standard’, which was released in November 2015.

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Government announces review of the ACMA

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The Department of Communications is undertaking a comprehensive review of Australia’s communications regulator, the Australian Communications and Media Authority (ACMA), to ensure that the organisation is equipped to meet the challenges of a rapidly changing media landscape.

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ACMA releases caption compliance reports for 2013-2014

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The Australian Communications and Media Authority (ACMA) has released the annual captioning compliance reports for free-to-air and subscription television for the financial year 2013-2014. They show that the majority of services have met—or exceeded—their targets for the year.

The report for free-to-air compliance found that all 51 commercial stations and SBS met their captioning target for the year, which was to caption 95 per cent of programs on their primary channels between 6 am and midnight. The ABC fell one per cent below its target, due to the fact that only one hour of its music program


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ACMA releases data on Australians’ internet use

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Mobile devices such as tablets and smartphones are becoming the preferred method for Australians to access the internet, according to new data from the Australian Communications and Media Authority (ACMA).

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ACMA reports on Australians’ online video use

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The Australian Communications and Media Authority (ACMA) has issued a report which looks at the different ways that Australians are viewing TV programs, with the catch-up TV services being particularly popular. This highlights the need for captioning on these services.

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Senate committee reports on proposed captioning changes

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The Senate committee which reviewed the Government’s proposed amendments to the Broadcasting Services Act, including changes to the captioning provisions, has issued its report. It has supported all but one of the proposed changes, including an end to the requirement that free-to-air networks need to make annual captioning compliance reports. The only amendment it has rejected is the cancellation of a scheduled review by the Australian Communications and Media Authority (ACMA), although it recommends this be delayed by three years.

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ACMA posts preliminary caption exemptions

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The Australian Communications and Media Authority (ACMA) has commenced posting this year’s round of draft exemption and target reduction orders, which exempt channels from having to meet normal captioning requirements for a year or more.

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