ACMA is a statutory authority within the federal government portfolio of Communications and the Arts, and is Australia's national regulator for broadcasting, the internet, telecommunications, and radiocommunications.
They developed these new videos in response to a steady stream of consumer enquiries regarding captioning, and Media Access Australia provided assistance in producing them.The new videos were launched to coincide with national Hearing Awareness Week
One of the videos provides practical captioning advice on Turning Captions On and Troubleshooting which addresses common issues that viewers may have with captions and how to solve them. The other video is a Behind the Scenes look that provides details on how captions are actually made.
Aside from being on YouTube, both of these two new videos also reside on the ACMA Captioning index webpage, along with other videos that have been recently updated, including:
There’s also a vast array of useful information, commentary and answers to commonly asked questions about captioning on this webpage, including:
- Captioning compliance
- Captioning obligations: Free-to-air
- Captioning obligations: Subscription TV
- Captioning quality standards
- Captioning statutory review
- Captioning troubleshooting and FAQs
- Complaints about captioning
For more information, you can check out ACMA’s Captioning webpage.
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