Ofcom, Office of Communications

U.K. Government fails to act on video-on-demand accessibility

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The organisation Action on Hearing Loss has expressed disappointment at the U.K. Government’s failure to set targets or introduce legislation for the provision of access services (captions, signing and audio description) on video-on-demand (VOD) services.

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TV in UK exceeds captioning and audio description quotas

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Television channels in the UK continue to deliver access at much higher levels than the regulated quotas. All channels are covered by the access requirements and any exemptions are generally due to very low levels of audience share.

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Ofcom releases fourth caption quality report

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The UK communications regulator Ofcom has released its fourth and final report into the quality of live captioning on television.

Ofcom: Measuring live subtitling quality. Results from the fourth sampling exercise


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Ofcom consults on accessibility of on-screen TV guides

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The UK communications regulator Ofcom has issued a consultation paper outlining changes it is proposing to make electronic program guides (EPGs) more accessible for blind and vision impaired TV viewers.

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Academic calls for new audio description policy

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Dr Katie Ellis, senior research fellow in the Department of Internet Studies at Curtin University, is calling for a new policy on audio description to be introduced in Australia to bring it in line with captioning.

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UK channels breach rules by not providing access in other countries

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The UK communications regulator Ofcom has found that a number of UK-based channels owned by AXN and MTG breached access regulations by not providing enough captioning or audio description on services broadcast to Italy, Denmark and Sweden in 2014.

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UK regulator releases access requirements for 2016

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The UK communications regulator Ofcom has released its list of TV channels which will be required to provide access services – captioning, audio description and signing – in 2015.

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Government announces review of the ACMA

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The Department of Communications is undertaking a comprehensive review of Australia’s communications regulator, the Australian Communications and Media Authority (ACMA), to ensure that the organisation is equipped to meet the challenges of a rapidly changing media landscape.

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UK regulator releases caption quality report

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The UK communications regulator Ofcom has released the third of four planned reports on the quality of live captioning on television.

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Ofcom commenced its caption quality measurement project in in 2013, and the first two reports were published in 2014. The reports are based on samples of news and entertainment programs broadcast by the BBC, ITV, Channel 4, Channel 5 and Sky.


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Report shows British TV channels are exceeding access requirements

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The UK communications regulator Ofcom has released its Television Access Services report for 2014, which shows that all 72 domestic channels have met or exceeded their access requirements, and many have done considerably more than required.

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Ofcom requires broadcasters to submit bi-annual reports giving the percentage of programs which have captions (called ‘subtitles’ in the UK), signing and audio description.


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