TV & video

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What are the most accessible video-on-demand services?

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With consumers increasingly turning to their computers and mobile devices to watch TV programs and movies, the accessibility of video-on-demand services is becoming a critical issue for those who rely on captioning or audio description.

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Media Access Australia’s report Access on Demand, which was released last week, highlights the vast differences in the accessibility of VOD services available in Australia.

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Report shows British TV channels are exceeding access requirements

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The UK communications regulator Ofcom has released its Television Access Services report for 2014, which shows that all 72 domestic channels have met or exceeded their access requirements, and many have done considerably more than required.

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Ofcom requires broadcasters to submit bi-annual reports giving the percentage of programs which have captions (called ‘subtitles’ in the UK), signing and audio description.


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Media Access Australia launches report on the accessibility of video-on-demand services

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Media Access Australia's latest report on the state of play for accessibility on video-on-demand (VOD) services recommends that captioning be introduced on all catch-up TV services by the end of 2015, and all VOD services by the end of 2016.

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Media Access Australia has today launched Access on Demand, a comprehensive report on the accessibility of VOD services in Australia and other countries.


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Netflix introduces audio description

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Daredevil, a TV series about a blind superhero, has become the first program on Netflix to have audio description for people who are blind or vision impaired.

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ABC launches trial of audio description on iview

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The ABC has today launched a trial of audio description on its online catch-up TV service iview. The trial will last 15 months, during which 14 hours of audio described programs will be added to iview each week.

Audio Description logo and ABC iview logo

The audio description is initially available on iPads and iPhones only, and people will need to download the latest version of the iview app to receive it. The trial will be extended to desktop PCs in mid-May, Android devices in June, and to HbbTV enabled TVs (which are connected to the internet) in July.

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Access on demand: captioning and audio description on video on demand services

Media Access Australia's Access on Demand provides a comprehensive report on the accessibility of video-on-demand (VOD) services in Australia and other countries. With people increasingly turning to the internet to watch TV, the report shows that many VOD services lack captioning and audio description. Only three of Australia’s five catch-up TV services provide captions, and most of the subscription services do not.

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Netflix launches in Australia with captions

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The US-based video-on-demand (VOD) service Netflix launched in Australia today. The good news for Deaf and hearing impaired viewers is that virtually all the content is captioned.

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New caption quality rules take effect in the US

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The Federal Communications Commission (FCC) has introduced new quality rules for closed captions on television which come into effect in the US on 16 March 2015.

Left hand pointing remote control towards TV. Image credit: flash.pro via Flickr


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Vision Australia launches audio description campaign

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Vision Australia has launched Tell the Whole Story, a campaign calling for the introduction of audio description on television. The campaign asks that people write to the Minister of Communications, Malcolm Turnbull, to express their need for the service.

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Vision Australia lodges audio description complaints against broadcasters

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Vision Australia has lodged complaints against the Seven, Nine and Ten networks, SBS and Foxtel with the Australian Human Rights Commission (AHRC), calling on them to provide an audio description service for the blind and vision impaired.

Microphone in front of an audio mixing console. Image credit: marvinjvds via Flickr


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