Television

Channel 4 seeks viewer feedback about its accessibility services

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Channel 4 has created a survey to capture as much feedback as possible from people who view their programming with captions (subtitles in the UK), audio description, signing on TV, or on the station’s on-demand service.

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New Zealand holds an inquiry into captioning

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New Zealand’s Government Administration Committee has announced an inquiry into captioning, and is seeking submissions from the public.

Remote control being pointed at a TV with captions at the bottom of the screen

The inquiry’s terms of reference include:


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Audio description trial on iview ending soon

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The trial of audio description on the ABC’s online iview service, which commenced in April 2015, will soon be drawing to a close.

ABC iView logo


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ACMA publishes preliminary captioning exemption orders for Telstra Pay TV

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The Australian Communications and Media Authority (ACMA) has published preliminary exemption orders for 34 channels provided on Telstra Pay TV for mobile phones. These include both free-to-air channels such as ABC1, and channels available on Foxtel.

Silhouette of a man standing in front of a curved wall of lots of different TV screens.  Image Credit: Telstra Pay TV


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More than 2,300 people have signed to legislate closed captioning in NZ

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On Global Accessibility Awareness Day, 19 May 2016, the New Zealand Captioning Working Group submitted a petition to Mojo Mathers, Green MP, with more than 2,300 signatures in a bid for the House of Representatives to legislate closed captioning across all relevant media. 

A Woman holds and points a remote control at a TV screen


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BBC publishes research on improving live caption timing

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The BBC has released details of experiments it has undertaken which prove that it’s practical to reduce the delay in live captions appearing on the screen.

Young woman watches the TV with captions

Live captions, which are created as a program goes to air, are often frustrating for viewers because there is a delay (on average around 5 seconds, but sometimes much longer) between the audio and the captions appearing.


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ABC seeks feedback on iview audio description trial

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This month marks the anniversary of the trial of audio description for the blind or vision impaired on iview, and the ABC has released a survey in which it asks viewers for their feedback on the service.

Woman smiles as she wears headphones while watching TV

Digital media and technology: 

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Netflix improves accessibility for the blind

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In a court settlement with the American Council of the Blind (ACB), Netflix has agreed to include more audio description on its streamed content and DVD rental services, as well as making its website and mobile applications accessible for blind people who use screen readers.

Little boy watching TV with his back towards us


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U.K. Government fails to act on video-on-demand accessibility

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The organisation Action on Hearing Loss has expressed disappointment at the U.K. Government’s failure to set targets or introduce legislation for the provision of access services (captions, signing and audio description) on video-on-demand (VOD) services.

Left hand pointing a remote control at a Smart TV displaying a Video on Demand app


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TV in UK exceeds captioning and audio description quotas

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Television channels in the UK continue to deliver access at much higher levels than the regulated quotas. All channels are covered by the access requirements and any exemptions are generally due to very low levels of audience share.

Man sitting at a mixing panel in a television studio gallery


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