Practical web accessibility

Government sector must improve digital experience

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The government sector has been found to deliver the worst digital experiences of a range of Australian industries in a new report by consulting firm Ernst & Young, the EY State of the Nation Report 2014.

Man's left hand resting on a laptop keyboard, next to an iPhone and a pair of sunglasses


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Case Study: Municipal Association of Victoria unlocks power of digital accessibility

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The peak body representing local councils in the Australian state of Victoria partners with Media Access Australia to deliver upskilling, training and best practice on digital accessibility enabling its members to boost inclusion and community engagement.

MAV: Municipal Association of Victoria logo

About the Municipal Association of Victoria

The Municipal Association of Victoria (MAV) is the legislated peak body for Victoria’s 79 councils. Formed in 1879, the organisation has a long and proud tradition of supporting councils and councillors.


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Hong Kong honours accessible websites and apps

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The Government of Hong Kong has once again recognised the efforts of web developers and designers in creating websites and mobile apps that are accessible to everyone.

Web Accessibility Campaign: Making Web Content Available for All banner. Image credit: ogcio.gov.hk


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edX settles inaccessible online courses case

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Massive open online course (MOOC) provider edX has settled a case brought by the US Department of Justice (DoJ) alleging that its online courses breach accessibility requirements under the Americans with Disabilities Act (ADA).

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Web accessibility underpins Australia’s Digital Transformation Office

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Web accessibility will play a crucial role in future design and delivery of online government services, according to the alpha website of the federal government’s forthcoming Digital Transformation Office (DTO).

Tree representing networks and structure of the Internet

The office, which is due to launch on 1 July 2015, is tasked with not only improving the quality of government services, but making sure that they are digital by default and that they can be accessed by everyone in the community.

Digital media and technology: 

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Crowdfunding platform Kickstarter adds closed caption support for videos

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Kickstarter, one of the world’s most popular crowdfunding platforms, has announced a new accessibility feature enabling entrepreneurs to add closed captions and subtitles for videos uploaded to its website.

Woman speaking with the caption "Now, with the ability to add subtitles and captions". Image credit: Kickstarter blog

Digital media and technology: 

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Facebook turns new leaf on accessibility

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Facebook has begun touting its accessibility credentials to developers and consumers alike, announcing that it has launched a new Accessibility Toolkit and that it is creating an accessibility culture.

HACK logo with American Sign Language hand signs


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ACMA releases data on Australians’ internet use

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Mobile devices such as tablets and smartphones are becoming the preferred method for Australians to access the internet, according to new data from the Australian Communications and Media Authority (ACMA).

Apple iPhone and Microsoft Surface resting on a laptop. All three devices display the same website.


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Empathy and the accessible web experience

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Have you considered taking an empathy-based approach to identifying how your organisation can make itself more accessible for people with disabilities? Perhaps you should.

Man using a laptop while sitting cross-legged on a sofa

Empathy training and developing emotional intelligence are gaining in popularity as ways to better understand customers, improve collaboration with colleagues and to develop better leaders.


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