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Fetch TV applies for caption exemptions

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Fetch TV, a subscription service which delivers its content over the internet, has applied to the Australian Communications and Media Authority (ACMA) for exemptions to caption requirements for 21 of its channels, and a caption target reduction for one additional channel.

Amendments to the Broadcasting Services Act passed last year introduced captioning requirements for subscription TV services.

Fetch TV has requested exemptions for the following 21 channels:


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How to make a submission about caption quality

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The Australian Communications and Media Authority (ACMA) has invited public comments on its new draft captioning standard. This is a perfect opportunity for people to let the government body which regulates the TV industry know what they think its priorities should be when dealing with issues relating to caption quality. Below are our tips for making submissions to the government.

  • The ACMA has issued a consultation paper which explains its approach when drafting the captioning standard. In your submission, you should focus on the questions that are asked in this paper.
  • Ensure that the points you make are relevant to the issues that the ACMA is asking you to comment on. Do you feel the approach they are proposing is the correct one, and will ensure caption quality?
  • If you think caption quality needs to be improved, try to make practical suggestions about what the ACMA could do to achieve this. 

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Where to access bushfire information

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As a heatwave brings the threat of bushfire to huge parts of the country, most people rely on ABC Local Radio for vital information. Below is a list of alternative sources for up-to-date information on areas at risk of bushfire for people who are Deaf or hearing impaired.

ABC Emergency

The ABC Emergency website offers a summary of alerts and warnings by state and territory. The site is updated frequently with information sourced from ABC Local Radio and ABC News.

ABC Emergency also features a guide to preparing a bushfire survival kit.


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Deaf consumer groups file complaint against Amazon for lack of captions

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Seven American deaf consumer groups have filed a complaint with the Federal Communications Commission (FCC), accusing Amazon of violating new captioning rules.

The new rules are included in the Twenty-First Century Communications and Video Accessibility Act, and came into effect on 30 September 2012. They state that most full-length, non-live programming must be captioned if previously broadcast on television with captions. Monitoring of programming available on Amazon’s ‘Instant Video’ service in October and November showed that between one and eighteen programs a day were not captioned which should have been. They included popular programs such as Law and Order: Special Victims Unit and Fringe.


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