Television

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Equipment

Different television equipment allows different access options for displaying captions on TV. Below are some accessibility and other general features to consider when purchasing:

  • Digital televisions and set-top boxes
  • Personal video recorders/hard-disk recorders
  • Teletext TVs

Digital televisions and set-top boxes

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Problems with captions

Digital TVs and set-top boxes

Caption problems due to poor reception are rare if you are using a digital television or digital set-top box. With a digital signal you should either get a good picture with good captions or no picture and no captions at all.

If there are caption display problems on screen on multiple stations it usually means that your TV or set-top box is faulty and you will need to contact the manufacturer. Sometimes software upgrades are available that will fix this.

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No standards for 3-D TV captions yet

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As 3-D television becomes increasingly common around the world, there is a need for the development of an appropriate caption standard for the format. Caption software providers in the US are doing research in the area, but have been hampered by the lack of a government-endorsed standard which will apply across the industry.

The placement of 2-D captions is a relatively straightforward matter – they will generally be positioned at the bottom of the screen to avoid covering important visual elements, but moved if necessary. In 3-D, the challenge is to place the captions appropriately into the 3-D space so as to not destroy the illusion of three dimensions.

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US project aims to assess quality of live captioning

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A major American access provider, WGBH’s National Center for Accessible Media (NCAM), is collaborating with Nuance Communications to develop a prototype system which will automatically assess the quality of live captions on news programs.

In the US, most live or real-time captioning is done by stenocaptioners, who use a phonetic keyboard to create captions as a program is broadcast. (In Australia, live captioning is performed both by stenocaptioners, and by captioners using speech recognition software). The quality of live captions can be variable, and earlier this year, NCAM conducted an online survey which asked caption users to rate different types of caption errors, and the degree to which they make news programs hard to follow.

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