Research & policy

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Ofcom releases results of text relay services research

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UK media and communications regulator Ofcom has released the results of its research into Britain’s telephone text relay services.

Ofcom surveyed deaf people with different levels of hearing loss to assess the use and value of current text relay and other services and whether or not new technologies provide better means of communication for Deaf and hearing impaired people.

Key findings of the survey were that:


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Survey shows high levels of awareness and use of captioning

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A survey commissioned by the Australian Communications Consumer Action Network and Media Access Australia (MAA) has revealed high levels of awareness and use of closed captioning on TV in the Australian community and supported the push for more captioning on free-to-air multichannels.

Conducted by the Australian Institute, the survey showed that out of the 1294 respondents, 94% said they were aware of captioning, 30% said they sometimes used it and 3% said they always used the service when watching television.


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Ofcom publishes Single Equality Scheme Annual Report

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Ofcom, the UK communications regulator, has published its Single Equality Scheme Annual Report that details the progress of its equality commitments, including action on disability issues.

The Single Equality Scheme is Ofcom’s action plan towards achieving its seven goals for diversity and equality. Some goals are internal, such as aiming to increase the number of people from diverse groups working at Ofcom, including in executive and advisory capacities.


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Canadian disability service providers appalled at government appeal

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The Canadian National Institute for the Blind (CNIB) and the Alliance for Equality of Blind Canadians (AEBC) have come out with strong statements against the Canadian government’s appeal of a court ruling that federal government websites are to be made accessible to sensory impaired users by 2012.

John Rafferty, President and CEO of CNIB, said, “The fact that it took a court case to plead for full web accessibility in the first place is bad enough, but to learn that the government plans to spend more time and taxpayer money fighting the court’s ruling is just appalling.”

Robin East, President of the nationwide Alliance for Equality of Blind Canadians, echoed these sentiments, saying, “we are outraged by the government’s decision to appeal this landmark decision”.


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