Practical web accessibility

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Outrage at decision in JetBlue accessibility case

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In a decision that has sent disbelief  and anger through the disability community, a United States federal judge has ruled that California anti-discrimination laws do not apply to airline websites and kiosks in the case against JetBlue Airways.

The case was brought against JetBlue Airways in October 2010 for the inaccessibility of their website and airport check-in kiosks for people who are blind or vision impaired.

The judge dismissed the case on the grounds that federal regulations, not state laws, applied in the case.

The UN Convention on the Rights of Persons with Disabilities recognises access to information and communications technologies, including the Web, as a basic human right.  This ruling strips away the rights of people with disabilities to access JetBlue’s website and kiosks.


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Latest W3C column: text alternatives - images, CAPTCHAs and best practice

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Text alternatives – a practical guide to images, CAPTCHAs and best practice

This month the column will begin to focus on some more specific issues faced by developers when trying to make websites accessible. August’s column looks at the practicalities of using text as an alternative to images, and proposes a way around using CAPTCHAs for authentication.


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ANZ goMoney supports blind and vision impaired customers

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ANZ banking customers can now access the ANZ goMoney app for the iPhone, iPad and iPod touch using VoiceOver, Apple’s inbuilt screen reader technology.

According to ANZ’s frequently asked questions, the app is accessible with VoiceOver, with the exception of the ‘learn more’ screen and the review payment input details when using the Pay Anyone and BPAY® features.

ANZ supplies a workaround method for customers trying to access their individual transactions on the transaction list page.

Digital media and technology: 

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