According to ANZ’s frequently asked questions, the app is accessible with VoiceOver, with the exception of the ‘learn more’ screen and the review payment input details when using the Pay Anyone and BPAY® features.
ANZ supplies a workaround method for customers trying to access their individual transactions on the transaction list page.
As more people access essential services such as banking from their smartphones, the importance of building mobile websites and mobile apps that are accessible cannot be overstated. Companies should ensure that people with a disability can use their online services regardless of the device they are using – mobile or otherwise.
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