According to the press release about the class action suit, the plaintiffs are claiming that the parks themselves are discriminatory against people who are blind and vision impaired by “refusing to reasonably accommodate the needs of guests with guide dogs, refusing to provide functional audio technology, refusing to provide Braille menus, schedules and maps, and more”.
In addition to this, the plaintiffs claim that the websites associated with Walt Disney Parks and Resorts also have numerous accessibility issues for people who are visually impaired.
The three plaintiffs are not after any monetary compensation, simply that Disney comply with the Americans with Disabilities Act regulations, so that people who are blind and vision impaired have the same access to Disney products as others.
Until now all three women have been enthusiastic patrons of the Disney Parks and Resorts and their associated websites.
Media Access Australia has a number of resources about accessible web content and support for those interested in complying with international accessibility standards.
More information about the lawsuit including the Class Action Complaint and other documents can be found on the attorney’s website.
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