Research & policy

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Blind taxpayers sue for inaccessible website

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The National Federation of the Blind (NFB) in the USA and two Massachusetts residents who are legally blind have filed a lawsuit against one of the largest tax preparation firms in the country for failing to make their online tax services accessible to people who are blind and vision impaired. Filed earlier in April, the lawsuit claims H&R Block violates the Americans with Disabilities Act (ADA) and article 114 of the Massachusetts Constitution.

Mika Pyyhkala and Lindsay Yazzolino claim they could not get past the H&R Block log-in page when they attempted to file their tax returns in 2012. The complaint alleges H&R Block's website excludes blind taxpayers from accessing the same online service available to other taxpayers.

Article 114 of the Massachusetts Constitution states:


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Ai-Media appoints new caption quality auditor

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The access provider Ai-Media has appointed Robert Scott as an independent auditor to ensure the quality of the captions it produces for broadcast, government, education and corporate services in Australia and the UK.

Scott has had a long career in access. He was formerly CEO of the Australian Caption Centre (the not-for-profit organisation from which Media Access Australia grew), and has a long-standing commitment to captions being of the highest possible quality.


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Disability: the untold story of the NBN

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We sat down with Graeme Innes, Disability Discrimination Commissioner and National Broadband Network Champion, to talk about how high-speed internet can benefit people with disability. Interview by Eliza Cussen.

GI: I’m one of a group of champions in a whole range of areas as to how the NBN is relevant to Australian society. I wasn’t in the original group and I kept going back to the minister, Stephen Conroy, and saying “Look, disability is the untold story of the NBN. I think you should have someone telling these stories.” He came back to me and said, “That’s great, will you do it?”


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Audio description on British TV

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A new video produced by the UK’s Royal National Institute of Blind People (RNIB) celebrates some recent advances which have made TV more accessible for the blind and vision impaired, including audio description and a new generation of ‘talking TVs’.

Speaking on the video, Get the Picture – making television easier for people with a sight loss (below), audio description user James Risdon says that the service “is absolutely fantastic for someone like myself who hasn’t got enough sight to see what’s happening on screen”.


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