ACMA launches two new captioning videos

Friday, 25 August 2017 12:21pm

The Australian Communications and Media Authority (ACMA) has created two new videos in order to widen the knowledge of people who are Deaf and hearing-impaired, community groups, and interested members of the public, in regards to how captioning is made and how it can best be used.

ACMA logo

ACMA logo

ACMA is a statutory authority within the federal government portfolio of Communications and the Arts, and is Australia's national regulator for broadcasting, the internet, telecommunications, and radiocommunications.

They developed these new videos in response to a steady stream of consumer enquiries regarding captioning, and Media Access Australia provided assistance in producing them.The new videos were launched to coincide with national Hearing Awareness Week

One of the videos provides practical captioning advice on Turning Captions On and Troubleshooting which addresses common issues that viewers may have with captions and how to solve them. The other video is a Behind the Scenes look that provides details on how captions are actually made.

Aside from being on YouTube, both of these two new videos also reside on the ACMA Captioning index webpage, along with other videos that have been recently updated, including:

-        How to complain about SBS or ABC captioning

-        How to complain about commercial or pay TV

-        How much Australian TV needs to be captioned

There’s also a vast array of useful information, commentary and answers to commonly asked questions about captioning on this webpage, including:

  • Captioning compliance
  • Captioning obligations: Free-to-air
  • Captioning obligations: Subscription TV
  • Captioning quality standards
  • Captioning statutory review
  • Captioning troubleshooting and FAQs
  • Complaints about captioning

For more information, you can check out ACMA’s Captioning webpage.

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