International policy and legislation

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Ofcom releases fourth caption quality report

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The UK communications regulator Ofcom has released its fourth and final report into the quality of live captioning on television.

Ofcom: Measuring live subtitling quality. Results from the fourth sampling exercise


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Better audio description through consultation

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A basic rule of research is that if you want to know what somebody thinks about your product, the best thing to do is ask them. It is surprising how little that approach is taken with access services, including audio description for blind people, which makes recent initiatives by Pixar in the US and Ericsson in Australia all the more welcome.

Left hand adjusting the volume control on a home theatre system


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US city makes captions compulsory on public TVs

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All television sets in public places in Portland, Oregon, will need to have closed captions switched on during business hours, after the Portland City Council passed a new ordinance last week.

Neon sign reading "Portland, Oregon, Old Town" lit up at dusk

The rule will apply to bars, restaurants, gyms and other public spaces. It was welcomed by advocates for the deaf, who argued that deaf patrons could miss important news items, particularly in emergencies.


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New Zealand expands TV access

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New Zealand Broadcast Minister Amy Adams has announced that the government-supported captioning service will extend to Prime Television from February 2016.

New Zealand flag printed onto a TV remote control


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Accessible Canada by law

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Canadian province Manitoba has introduced a customer service standard as part of its accessibility legislation. This recognises that disabled customers may not be able to access communications and may be using assistive devices. The standard also applies to public events.

Canadian flag

Many countries have moved towards disability inclusion through strategies, equity and diversity plans. Generally the only area that has been enshrined in law has been around building codes, but Manitoba’s new standard is an example of it reaching into digital accessibility and customer service.


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US communications commissioner calls for increased accessibility for the blind

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In a blog post marking his second anniversary as chairman of the FCC (Federal Communications Commission), Tom Wheeler has emphasised the work that still needs to be done to make communications technology accessible for people who are blind and vision impaired.

FCC charman Tom Wheeler. Image credit: ALA Washington Office


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British conference celebrates audio description

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The RNIB Audio Description Conference: Celebrating Progress and Looking Ahead, which was held in London on 23 September, brought together a host of audio describers, broadcasters, film distributors, academics and other professionals who were keen to discuss ways of improving and expanding this essential service for people who are blind or vision impaired.

RNIB: supporting blind and partially sighted people

The conference included sessions on the last decade of audio description on television and in cinemas in the UK, and the challenges facing the service over the next ten years. It was coordinated by RNIB (the Royal National Institute of Blind People), and sponsored by BTI Studios, Deluxe and ITV.

Digital media and technology: 

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Yahoo streams captioned NFL to the world

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American online giant Yahoo will be providing its first streamed and captioned National Football League (NFL) game live from London UK on 25 October.

2015 Buffalo Bills (BUF) versus Jacksonville Jaguars (JAX), streamed by Yahoo


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Video on demand access builds up

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Video on Demand (VOD) is a rapidly growing platform for consuming entertainment content.  Recent developments overseas are showing that action around accessibility to VOD is also growing.

Remote control pointed at a Smart TV


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New Zealand Deaf community takes Sky to Commission over lack of captions

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Deaf groups in New Zealand have formalised complaints against subscription television broadcaster Sky for not captioning the coverage of the Rugby World Cup.

New Zealand rugby team wearing gold medals, performing the haka on the field


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