The letter, which is coordinated and co-signed by members of the Coalition of Organizations for Accessible Technology (COAT), argues that disabled passengers pay the same fare as everybody else, but are denied access to the entertainment systems. Furthermore, they say that many of the video programs shown have already been captioned and audio described in other formats and releases and therefore providing access would not be difficult. The airline entertainment system providers have said that they can display captions and provide audio description if it is included.
For more information, including a copy of the letter sent to the Department of Transport, see the COAT website.
In Australia, safety videos are captioned and Qantas provides captions on its daily domestic news service and on some of its inflight entertainment.
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