In settling the class action, Redbox has agreed to incorporate audio guidance, tactile keyboards and other accessibility features into its kiosks. One kiosk at each location will have the features within 18 months, and they will be extended to all of its kiosks within 30 months. There will also be 24-hour phone assistance available at each kiosk.
In addition to this, Redbox will pay US$1.2 million to the class of aggrieved persons in California, and US$10,000 to each of the individuals who made the complaint. It will also pay court costs.
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