International policy and legislation

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Caption quality: International approaches to standards and measurement

Media Access Australia has released a white paper entitled Caption quality: International approaches to standards and measurement. It focuses on issues surrounding the live captioning of TV programs, the difficulties in measuring caption quality effectively, and some of the solutions that have been proposed.

The white paper, which is the first in a planned series, was written by our Project manager for television, Chris Mikul, and sponsored by Red Bee Media Australia.


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Previewing Access 2020 – can we predict the future?

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Media Access Australia CEO Alex Varley will be hosting a panel discussion on the future of access with four international access experts at the Languages and the Media Conference in Berlin on 6 November.

Robotic eye

A mix of speculation and building on current real-world trends and experiences, the panel will discuss a variety of themes based around disability access to television and related services in 2020:

Digital media and technology: 

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Naughty behaviour from Canadian porn channel

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The Canadian Radio-television and Telecommunications Commission (CRTC) has warned Channel Zero, a Toronto-based company that provides three pornographic channels, that it is in breach of license regulations by not captioning 100 percent of content.

As reported in York Region news, the channels are currently up for licence renewal, and CRTC has the power to revoke licenses if caption requirements are not met. At a hearing on 28 April, a representative from Channel Zero said that it had increased its captioning staff to six to provide captions for AOV Adult Movie Channel, AOV Action Clips, AOV Maleflixxx and two non-pornographic channels, and these were now all in full compliance.


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UK media regulator releases first caption quality report

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On October 2013, the UK communications regulator Ofcom announced that it would be requiring broadcasters to measure and report on the quality of their live captioning, with four reports to be completed at six-monthly intervals over the next two years. The first of these reports has now been released.

Broadcasters are required to measure quality in sample of programs from three genres: news, entertainment and chat shows. The dimensions of quality to be measured are:


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Captioning to increase in the Netherlands

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The Dutch culture ministry is introducing new requirements for closed captioning on television, which will now include the commercial television broadcasters as well as the public broadcaster NPO.

Currently, about 20 per cent of programs on Dutch television are foreign language (mainly English), and these are usually broadcast with Dutch subtitles, providing a level of access for Deaf and hearing impaired viewers. In addition to this, there has been closed captioning available since teletext was introduced in 1980. Legislation required the NPO to provide closed captioning on 95% of the Dutch-language programs shown on its three channels, Netherlands 1, 2 and 3, by 2011.


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US government agency sued for inaccessibility

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An accessibility law suit has been brought against the United States General Services Administration (GSA) alleging that its website, SAM.gov, is inaccessible and does not comply with Section 504 of the Rehabilitation Act of 1973.

Section 504 requires that individuals with disabilities have equal access to the programs and services provided by recipients of federal funding.

The GSA is responsible for administering the federal government’s non-defence contracts and for ensuring that federal contractors comply with Section 504 of the Rehabilitation Act of 1973.


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Australia urged to ease copyright restrictions on accessible books

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On  World Book Day, the Australian Government has been called on to ease the copyright restrictions which reduce the number of books that are available to blind, vision impaired and print disabled readers.

Around the world copyright law, which protects the rights of authors, has inadvertently worked to restrict the number of publications which can be reproduced in braille and other alternative formats. The World Blind Union estimates that just 1-7% of all books published are made available to blind readers.


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University entrance now possible for blind students in China

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Thanks to a change in regulation, blind and vision impaired students in China will be given access to mainstream higher education.

The Chinese government has released regulations stating that the national university entrance exam must be made available in Braille and electronic formats. Prior to this, these students were unable to attend mainstream universities, which drastically reduced their chances of employment and equal participation in society.


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Measuring caption quality: our white paper

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Media Access Australia today released a white paper entitled Caption quality: International approaches to standards and measurement. It focuses on issues surrounding the live captioning of TV programs, the difficulties in measuring caption quality effectively, and some of the solutions that have been proposed. 

The white paper, which is the first in a planned series, was written by our Project manager for television, Chris Mikul, and sponsored by Red Bee Media Australia.


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Captioning campaign launched in New Zealand

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The National Foundation for the Deaf has launched a campaign, Caption It!, calling for increased levels of captioning on New Zealand television.

The campaign, which coincides with Hearing Week (24-30 March), draws attention to the very low levels of captioning in New Zealand compared to the US and UK, where 100% of programming on all major free-to-air and subscription channels is captioned. The captioning rate on public broadcasters in New Zealand is, by contrast, only 19.7% measured over 24 hours.


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