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Video on demand

Here's an outline of accessibility services for video on demand, including our report with recommendations to significantly increase levels of captioning on online video.

Visit our page for video on demand accessibility.

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Reviews and how to's

We have reviews and guides for displaying captions on digital and subscription TV, turning on DVD accessibility features and using hard disk recorders.

Read our accessibility reviews and how tos for TV & video.

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Lodge a complaint

If you have a complaint regarding inaccessible media, we can help you have your say.

Here's what to know before lodging a complaint, including where and who to complain to for television or Blu-ray & DVD.

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TV & Video

Captioning makes content accessible for those who are Deaf, and is available on free-to-air and subscription TV. Audio description makes content accessible for blind and vision impaired people. We can help you find accessible DVDs, Blu-rays, catch-up TV services, video on demand and more.

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Latest TV & Video News

  • The Australian Communications and Media Authority (ACMA) has just released the final report into its statutory review of captioning rules. While ACMA, as the independent statutory authority, does not recommend specific legislative amendments in the report it has just tendered, it has made three key findings.

  • The Turnbull Government has set up a new taskforce with the aim of improving TV accessibility. They have announced the formation of an Audio Description (AD) Working Group to examine options for increasing the availability of AD services in Australia.

  • Over the decades, iconic children’s TV show, Sesame Street, has always been good at raising awareness around a wide variety of sections of the community. The latest character to join the muppet family is Julia, who has autism, and makes her debut in April 2017.

  • Media Access Australia was one of seven leading advocacy organisations that have just tabled a report, including consumer feedback, perspectives and analysis, of the Government-funded trial of Audio Description (AD) on the ABC's iview service, from April 2015 to July 2016.

  • At last, some good news on the captioning front. The Australian Communications and Media Authority (ACMA) reported in late December 2016 of a high level of compliance with captioning targets during the 2015-2016 financial year. However, their reporting period did not cover the back end of last year which saw multiple captioning issues emerge on the ABC and other networks, which proves more work needs to be done.

  • The Disability Commissioner, Alastair McEwin, has blasted the decision last month from the Australian Broadcasting Commission (ABC) to cut back transcription of some news and current affairs programs on TV and radio, as a “backward step” for accessibility.

  • Ai-Media has been given a contract renewal to provide broadcast captioning for BBC Worldwide Australia & New Zealand (ANZ) for a further three years. In the deal, they will continue to supply captioning for BBC First, UKTV, BBC Knowledge and CBeebies on broadcast platforms across both territories.

TV & Video

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