Service Providers Accessibility Guide now available via direct download

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Wednesday, 10 February 2016 11:53am

Media Access Australia’s Service Providers Accessibility Guide, which received a significant update in October 2015, is now available to download directly in accessible PDF and Word formats via our Digital Accessibility Services website. The guide caters to service providers using practical, hands-on, step-by-step ways to effectively prepare and deliver content and communications for people with disabilities via computing and mobile devices.

Finger resting on an accessibility button on a computer keyboard

The original version of the guide was funded by the Australian Government Department of Families, Housing, Community Services and Indigenous Affairs as part of the Practical Design Fund, and released with the launch of the National Disability Insurance Scheme in August 2013. The new guide has been significantly updated to reflect changes in technology, operating systems, apps, equipment and approaches to accessibility.

Examples of where this guide may provide useful information include:

  • Setting up a new computer for a person with a disability
  • Formatting internal documents in an accessible way to help employees with a disability
  • Creating an accessible website
  • Ensuring that people with disabilities can access important social media messages from a service provider

The updated guide can be downloaded directly via our Digital Accessibility services website. The previous version of the guide is also available to download via the Research and Policy section of the Media Access Australia website. Both versions of the guide are provided in accessible PDF and Word formats.

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