American flyers call for captioned entertainment

Monday, 1 March 2010 09:50am

The Association for Airline Passenger Rights in the USA has called for the Department of Transportation to expand its captioning rules to include entertainment. In the USA safety videos and demonstrations must be captioned, but in-flight entertainment is not.

Consumers are saying that it is unfair that they both have to pay full fare for a flight and not receive the same level of service, and endure a long flight without the entertainment being accessible to them. For more information on the campaign see the eTurboNews website.

Australian airline Qantas is a world leader in captioned in-flight entertainment. It provides captions on its daily news service on domestic flights, as well as its travelogue program.  On flights with seat-back entertainment units, some movies and programs are captioned.

 


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Tags: Television