The NV Access phone-based support will provide training on how to use the screen reader, including its advanced features. This support for the NVDA screen reader will further increase access to the internet for people who are blind or vision impaired and require assistive technology to use the internet.
The introduction of phone-based support for NVDA will support the growing number of people who are choosing to use NVDA as their primary screen reader. In a screen reader survey by WebAIM, the number of people using NVDA as their primary screen reader increased by nearly 300% over a 14 months period.
The introduction of phone-based support for NVDA will not only benefit current users but also those who thinking about adopting NVDA as an affordable alternative to expensive commercial screen readers.
The phone service is charged at a flat fee of $59.95 per hour and a minimum of 10 minutes phone support is required. The phone-based support is open weekdays from 9am-5pm. Face-to-face training for organisations and groups is also available.
A comparison of free and low cost screen readers is available in the Digital Technology section.
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