ACMA finds Network Ten breached captioning regulations

Friday, 25 November 2011 10:05am

The Australian Communications and Media Authority (ACMA) has found that Network Ten failed to fulfil its obligations under the Broadcasting Services Act by not providing captions for an episode of Jamie’s Thirty Minute Meals that went to air on 3 September 2011.

ACMA’s Investigation Report notes that the program was screened during prime time (6pm-10.30pm) when all programs on a network’s primary channel must be captioned.

A spokesperson for Ten said that the network takes its captioning responsibilities seriously. “We are implementing a technical process improvement to clearly alert staff if a captioning service has not been scheduled in such circumstances. Relevant employees have also been reminded of Network Ten’s captioning obligations.”

Last month ACMA found that the Nine Network affiliate NBN had breached captioning regulations by not providing captions for the TV Week Logie Awards. 

Should you have concerns about television captioning, read our information on making complaints.

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