New service improves accessibility of museum tours for the deaf

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Thursday, 5 May 2011 15:29pm

A new service from the Australian Communication Exchange will improve the accessibility of museum tours for the Deaf and hearing impaired.

The Smart Auslan service transcribes museum audio tours into captions as well as translating them into AUSLAN (Australian sign language) for the Deaf and hearing impaired.

As a museum visitor, you can use either your own Android smartphone or pick one up at the museum counter. You can then walk up to a display within the museum and scan the Quick Response code (QR code) using your smartphone. The QR code will tell your smartphone which display you are in front of and it will play the appropriate captions and AUSLAN translation video.

The first museum to use the Smart Auslan service is the National Sports Museum in Melbourne. This museum already has audio descriptions of iconic exhibitions. The introduction of the Smart Auslan service will allow the Deaf and hearing impaired to enjoy a similar service.

Android smartphone owners can download the ACE Smart Auslan Application from the Android marketplace.


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