Leading online video provider Netflix sued for not captioning videos

Monday, 20 June 2011 15:51pm

The National Association of the Deaf (NAD) is suing Netflix, the largest provider of on-demand video in the US, for failing to provide captions on most of its titles.

With over 23 million members in the US and Canada, Netflix, Inc. is the world's leading internet subscription service provider for films and TV shows. Yet, despite repeated requests from the NAD since 2009, only about 5% of Netflix’s streaming titles are captioned, with the company blaming the delay on technical difficulties.

“For people who are deaf or hard of hearing, captions are like ramps for people with wheelchairs,” said the association’s lawyer, Arlene Mayerson. 

Captioned Netflix titles can currently be searched for on the Phlixie website, launched because of the limited search options available for captioned videos on the Netflix website.

The lawsuit follows the announcement last week that another advocacy group and three individuals are suing Time Warner for online content not being captioned on CNN.com.

Netflix is only available in the US and Canada. For more information, see the story on Yahoo News.


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