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Ofcom releases results of text relay services research


UK media and communications regulator Ofcom has released the results of its research into Britain’s telephone text relay services.

Ofcom surveyed deaf people with different levels of hearing loss to assess the use and value of current text relay and other services and whether or not new technologies provide better means of communication for Deaf and hearing impaired people.

Key findings of the survey were that:

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Closed captions at Hoyts Broadway. What’s it like?


The new closed caption sessions at Hoyts Broadway in Sydney have been running for a couple of weeks now. As Media Access Australia’s cinema project manager, I thought it was a good time to pop into the cinema to talk to staff and trial the system for myself.

After making my way past the mesmerising Ben & Jerry’s ice cream store at the front of the complex, I enquired about the system at the ticket counter. The staff member, although helpful, wasn’t too sure of what I was asking about but had no hesitation in calling the manager to assist me. This was the only blip in my experience at the cinema.

Location manager Daniel Wlodarczyk had all the answers I needed and rightly pointed out that the service was quite new and procedures were still being tested and finalised across all areas of the cinema.

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Captioning capability of the Panasonic DMR-XW380 Hard Drive DVD Recorder

In November 2010, Media Access Australia was loaned a Panasonic DMR-XW380 Hard Drive DVD Recorder to review. Chris Mikul and Ally Woodford reviewed the unit for its caption viewing and recording capabilities.

Set up

The Set Up was straightforward, relatively quick, presented no stumbling blocks and pre-empted the steps better than some other set ups we’ve experienced.

Once installed, we tested the caption font on a broadcast program. The captions were found via the STTL button and the font was acceptable; we’ve seen better but we’ve also seen worse.

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