Virgin America found in breach of access regulations
Under the Air Carrier Access Act, which was introduced in 1986,airlines are required to offer either open captioning or sign language interpretation on all video safety briefings. Since beginning its service in 2007, Virgin America has failed to offer either. The US Department of Transportation has fined the airline $150,000 and ordered it to cease and desist from further violations of the Act.Virgin America has agreed to add captioning by 30 September 2013.
Top of page