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Empathy and the accessible web experience

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Have you considered taking an empathy-based approach to identifying how your organisation can make itself more accessible for people with disabilities? Perhaps you should.

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Empathy training and developing emotional intelligence are gaining in popularity as ways to better understand customers, improve collaboration with colleagues and to develop better leaders.


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NVDA remote access crowdfunding campaign launches

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Third party supporters of NVDA (NonVisual Desktop Access), the free screen reading software, have launched a campaign seeking financial support to help adapt the software and allow vision impaired computer users to remotely access another computer.

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#CSUN15 wrap up

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The world’s major accessibility conference, the Annual International Technology and Persons with Disabilities Conference (#CSUN15) is close to wrapping up. If you missed some of the big sessions or want a handy recap on hot accessibility (#a11y) topics this year, check out Media Access Australia’s interviews with some of the key presenters.

Annual International Technology & Persons with Disabilities Conference (CSUN) logo


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Social media, cloud show signs of improved access

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The accessibility of social media and the cloud are beginning to mature, but access issues remain for people with disabilities, Media Access Australia’s resident web accessibility expert Dr Scott Hollier says.

Dr Scott Hollier's 'Accessible consumer technologies and the cloud' presentation at VisAbility's Tech Outlook 2014


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Online retail web accessibility guide

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Now that a legal case has been brought against Coles for a lack of web accessibility of its online shopping site, and that a similar case in the US against online grocer Peapod has been settled, it’s time for online retailers to act on improving access for people with disabilities.

Man browsing website on a MacBook Air


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Dropbox announces accessibility updates

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Dropbox, the cloud-based file storage service, has announced accessibility updates to its iOS-based application.

Dropbox logo

Digital media and technology: 

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Online grocer Peapod settles web accessibility action

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Online shoppers with disabilities have achieved a win with the news overnight that the US Justice Department has settled a discrimination action against internet supermarket, Peapod.

Computer mouse finger cursor over a shopping basket

Digital media and technology: 

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Legal action against Coles over website accessibility

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Legal proceedings have begun against supermarket chain Coles over the accessibility of its online shopping service, with users reporting that they cannot buy groceries online.

Wooden gavel resting on computer keyboard

The claim was lodged earlier this week by Gisele Mesnage, who has a vision impairment. Due to complex navigation, it has reportedly taken Ms Mesnage up to eight hours to complete an order online. The action follows a complaint being made through the Australian Human Rights Commission, which was unable to be resolved.


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Awards recognise accessible websites

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Australian web users stand to benefit from increased access to websites thanks to the Australian Web Industry Association (AWIA) 2014 Web Awards.

2014 Award: Australian Web Awards logo

The Australian Web Awards, to be held on 1 November in Sydney, showcases outstanding work by Australian web designers and developers and their adoption of web standards that help make sites accessible to people with disabilities. The awards are sponsored by Media Access Australia in the Government category.


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