Media Access AustraliaUniversity of South Australia

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Professional Certificate in Web Accessibility

Learn WCAG 2.0 from the experts - online in 6 weeks

Web content accessibility guidelines (WCAG) 2.0 Training Course


Professional Certificate in Web Accessibility - build practical accessibility expertise

Get the skills to meet the growing demand for accessibility in government and business with the Professional Certificate in Web Accessibility.

Learn in a collaborative online classroom, with students from development, design, testing and usability backgrounds, to create dynamic websites and multimedia content meeting international accessibility guidelines. 

Need web accessibility expertise? Enter your details to receive a course information pack.  

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Course Details


  • Web developers, programmers and/or designers
  • User experience specialists
  • Accessibility or compliance managers
  • Testing analysts
  • Web content managers, administrators and/or editors
  • Senior ICT managers
  • Project managers
  • Communications staff


Qualification Professional Certificate
Provider Media Access Australia (W3C Member) and University of South Australia
Prerequisites Technical knowledge of web design or development
Study mode Distance
Course duration Six weeks
Study load Set your own pace over the duration of the course. 3 hours a week is recommended plus additional time for completing assessment items.
Assessment Three assignments examining website usability, captioning and compliance auditing.


  • Gain an understanding of both the principles and techniques for achieving accessibility compliance.
  • Discuss, share and connect with students in similar roles facing similar challenges.
  • Enhance your skills through learning from specialist lecturers and completing graded, practical assessments.
  • Gain hands-on experience of how people with various disabilities access the web.


The next course will be held in July 2015. Dates to be confirmed.
Register your details above to be notified when enrolments open for the next course.


Course Structure

Learning modules you’ll cover in the 6 week course include:

1. Why should you care about the online needs of people with disabilities?

Students first gain an understanding of the challenges faced by users with a disability through handson experience with assistive technologies. This module provides the ethical, practical and financial arguments for implementing accessibility across your organisation.

2. W3C accessibility standards in policy and legislation

Focusing on the key institutions, policies and legislative frameworks that create and implement accessibility initiatives, such as the World Wide Web Consortium (W3C) and its Web Accessibility Initiative (WAI), students explore accessibility standards and how they have been adopted both in Australia and internationally.

3. Essential WCAG 2.0 techniques

Week three focuses on the practical implementation of the WCAG 2.0 ‘A’ level of compliance, the relevant success criteria, and how to incorporate the guidelines into your daily work practices.

4. Advanced WCAG 2.0 techniques

This module focuses on implementing the success criteria of the WCAG 2.0 ‘AA’ level of compliance and the merits of striving for the highest level of accessibility, ‘AAA’ compliance.

5. Authoring Tool Accessibility Guidelines (ATAG) 2.0

Although WCAG 2.0 receives the most attention, the W3C WAI also provides guidelines for authoring tools and user agents. Discover ATAG 2.0 and how these authoring tool guidelines can be useful to industry professionals who create or use authoring tools.

6. Evaluation and future technologies

The web is rapidly changing and new technologies bring with them significant implications for accessibility. In this module, students examine important trends such as the accessibility of mobile devices and the cloud, their potential for accessibility, and the way in which the emerging HTML 5 and WAI-ARIA standards will provide support

Teaching Staff

Dr Scott Hollier, Project Manager and W3C Advisory Committee Representative, Media Access Australia

As someone who is legally blind, when Scott first attended university he had to get his text books read to him. He has since committed his professional life to improving access to the web for people with a disability.

His work focuses on the accessibility of computer and internet related technologies, having completed a PhD entitled The Disability Divide: A Study into the Impact of Computing and Internet-related Technologies on People who are Blind or Vision Impaired.

Scott is the author of Media Access Australia’s sociABILITY: Social media for people with a disability resource which is now used by the United States Government to help agencies improve the accessibility of social media.

He is also author of Media Access Australia’s Service Providers Accessibility Guide, designed to provide National Disability Insurance Scheme service providers practical guidelines on producing accessible communications for people with disabilities.

He also represents Media Access Australia on the Advisory Committee of the World Wide Web Consortium (W3C), the organisation primarily responsible for developing international standards for the web.

Dr Ruchi Permvattana, Lecturer, University of South Australia

Dr Ruchi Permvattana is a published author in the field of accessible e-learning and has completed a PhD (Information Systems) titled “The VIVID Model: Accessible IT e-learning environments for the Vision Impaired”. Other qualifications include both undergraduate and Master degrees in Design, specialising in online interface design.

Dr Permvattana's work experience includes several years of research for the School of Electrical and Computer Engineering; Curtin University focusing on resolving online education for vision impaired students, lecturing and subject coordinating for the School of Information Systems at Curtin University and the creation and the design and development of accessible websites. Dr Permvattana's primary career goal is to work towards improving the independence and employability of people with a range of disabilities.

Student Testimonials

Don't be afraid that you may not have adequate technical skills to complete the course as it is very well structured and there is plenty of support (from both tutors and fellow students). It gave me the confidence to be able to assist in a major project for our organisation, confidence to be able to develop training material and be able to pass on accessibility knowledge to others in my organisation.
Web Content Administrator
NSW Local Council
Trying to understand what accessibility is from a different perspective was one of the highlights of the course for me. I learnt so much just by reading the comments and blog contributions of everyone in the course. For my assignments I worked with a diverse team located in various parts of the country and the experience was worthwhile.
Umesh Gupta, Human Resources Information and Systems (HRIS) Consultant
Deakin University
I totally wish I had a course like this when I was first learning to build websites. Learning these principles so early in your career will lead to a lifetime of better websites. If the new generation of student are accessibility conscious and implement WCAG in every website they build, within one generation inaccessible websites will go the way of Dodo bird.
Ryan Chittenden
Fuego Digital Media
The Professional Certificate in Web Accessibility was a fantastic course with awesome instructors! This course is a great fit for anyone new to web accessibility or those with many years under their belt. Very timely considering our move to make Government of Canada websites more accessible. I would take a follow-up course in a heartbeat!
Roch Lambert, Web Standards Centre of Expertise
Canadian Government
This course gave me the skills I needed to dive straight in and perform an accessibility audit on my organisation's website, along with the opportunity to discuss, clarify and address issues and concerns with other students, which helped me move forward.
Kaylene Rutherford, Online Manager
Australian Securities and Investments Commission
The Professional Certificate in Web Accessibility was just what I needed to improve my performance as a web developer for a government agency. It got me up-to-date with the latest accessibility guidelines and showed me how to do things like caption videos, write up audits and make recommendations to development staff. The online teaching and forums for discussion made it easy to fit in around my work schedule, too.
Julie Grundy, Learning Media Developer, WestOne Services
Department of Training and Workforce Development
I thoroughly enjoyed the course. The fact that it was catered to working professionals that may not be able to commit too much time on it was awesome. As the materials were available online and in advance, I was able to read them at my pace.
Ivan Tan, Head of e-Accessibility, Technology & Vocational Training Division
Society for the Physically Disabled, Singapore
The online discussions were very interesting, as many of the participants were able to not only throw out issues and questions they had, but were able to add to the discussions their own experiences and knowledge. The fact that we were such a diverse bunch of people also added to many new insights gained.
Ivan Tan, Head of e-Accessibility, Technology & Vocational Training Division
Society for the Physically Disabled, Singapore
Completing the course, has enabled me to more effectively influence and lead professional discussions on inclusive digital participation both within my role as a senior education officer with NSW Department of Education and Communities and as an independent User Experience & Learning Design Consultant.
Greg Alchin, Rural Action Plan Officer
NSW Education & Communities – Public Schools
I thoroughly enjoyed the active and positive forums lead by Scott and Denise, the clarity of their course material and the opportunity to collaborate with peers from across the country and around the world on authentic assessments. The end result is that I have had my web accessibility knowledge independently validated by respected academics and industry specialists AND have graduated with an internationally recognised qualification.
Greg Alchin, Rural Action Plan Officer
NSW Education & Communities – Public Schools
This course is ideally positioned for front-end developers, web managers and even accessibility practitioners to gain an understanding of WCAG 2.0 and the practical application of the guidelines.
Gary Barber
User Experience Consultant, radharc
It has indeed been a great course. It been really good to have clear structure and direction given to Web Accessibility. There is so much information available on the web, it's often hard to know where to start, what’s important, and what’s not. This course has delivered the information in a manageable way - and certainly given me some great foundations to use from here on out. Definitely worthwhile.
Erin Prichard, Digital Accessibility Consultant
Blind Foundation, New Zealand
The course was well structured and introduced me to some very useful testing strategies that I’ve employed pretty extensively since. I was gratified to achieve a good result, and because of that the improvement in my confidence in my understanding has allowed me to argue the case a lot more strongly.
Bronwyn Lapham, Senior Technical Officer
The course … gave me a deeper appreciation of the challenges assistive technology users face when using the Internet. The opportunity to share experiences with other students and understand how they are resolving accessibility issues was invaluable. The best thing about the course for me and my career is that I can say that my web accessibility knowledge has been independently assessed by respected academic and industry specialists. I will now unashamedly include the title Web Accessibility Professional on my CV.
Assistant Director Web and Intranet Section
Australian Government
The Professional Certificate in Web Accessibility is a great course with knowledgeable and experienced coordinators. It doesn’t just focus on developing technical capabilities. It explains accessibility in the broader context of policy, legislation and most importantly the real, practical social impact. In implementing the NTS, we are often required to play many roles and this course really helps put it all in perspective.
Accessibility Policy Officer
Australian Government
Before the course I was a little overwhelmed with the amount of information available and the dreary way it was presented online. This course simplifies and clarifies what needs to be done.
Helen Hunter, Web Project Manager
Census Collection, People and Systems, 2016 Census, Australian Bureau of Statistics

Post-Course Support

Once you complete the course, the alumni have direct contact with the course teaching staff through email and private forums. You will have the opportunity to:

  • Continue your web accessibility learning by receiving the latest news on the industry
  • Ask questions about web accessibility as they apply to your work environment and projects
  • Engage with other students and learn from their experiences