In my role as Accessibility Services Manager at Media Access Australia I am often tasked with turning inaccessible into accessible. The formats I work with are varied, from the Microsoft Office suite of programs to Adobe’s InDesign and Acrobat Professional. On top of this, every document is unique in its layout and presentation. What’s invariable though are the types of problems I encounter along the way. As an insight into document remediation, I’ve summed up my experiences in five points.

Continue Reading From inaccessible to accessible – the document remediation experience