When it comes to creating accessible content, the usual focus is on headings, images and use of colour. These are all important issues that can really help deal with accessibility, but they are not everything.
In my role as Accessibility Services Manager at Media Access Australia I am often tasked with turning inaccessible into accessible. The formats I work with are varied, from the Microsoft Office suite of programs to Adobe’s InDesign and Acrobat Professional. On top of this, every document is unique in its layout and presentation. What’s invariable though are the types of problems I encounter along the way. As an insight into document remediation, I’ve summed up my experiences in five points.